SHIPPING POLICY
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Please allow 1-2 days to process your order.
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We will make every effort to fulfill your order as quickly as possible, unfortunately sometimes things happen that are outside of our control, due to this, we are unable to take responsibility for any delays due to the postal system or courier services.
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For large international orders please contact us for shipping costs.
INFORMATION FOR EU Customers -
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We are happy to ship far and wide, however we are not responsible for customs and duties determined by each country's individual customs agency. Due to the new EU customs and taxes rules that have been put into place in 2026 we have had to make a few changes.
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Please review the updated European Union customs rules before placing your order:
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1. Fees Are Collected Locally: We ship from the UK on a "Duties Delivered Unpaid" (DDU) basis. Your local postal service or courier will contact you to collect EU VAT, a €3 customs duty, and a €2 handling fee before releasing your package.
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Buyers are responsible for any duties, customs and import taxes and any other fees that may apply.
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Parcel Force guidelines for international delivery are 5-7 working days. We will do everything we can to get it to you as soon as possible! We will keep you informed if there are any unforeseen delays.
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We are not responsible for delays due to customs or collection of orders.
REFUND POLICY
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Due to the sensitive nature and delicateness of the cards, We do not accept any returns of items that have been opened. This includes all items that are sold in the store, not limited to starter decks, booster packs, card sleeves or any products where the factory seal has been broken or the box has been damaged.
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We are happy to accept returns that have not been opened or damaged and have been returned within 30 days of purchase.
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Buyers are responsible for any return postage costs and any fees that may be involved
Unfortunately I cannot accept cancellations
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If you have an problems regarding your order please contact us directly via the contacts form or at createdwild@outlook.com to discuss alternative options.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalised orders
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Digital downloads
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Gift Card purchase
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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